Friday, May 14, 2021

Pizza Hut Parable

Forty-four years ago, an older neighbor of mine with both a sense of high adventure and an automobile decided to call on—for the very first time—a Pizza Hut restaurant. Big stuff! It was a newly opened location in the city of New Rochelle, a hop, skip, and a jump from where we called home in the Bronx. For years, we had heard whispers about Pizza Hut and its singular dining experience, but there just wasn’t one in the vicinity—until, that is, the summer of 1977, which was also, coincidentally, the “Summer of Sam.”

So, off we went—a group of four of us—to Pizza Hut. Heartburn notwithstanding, we loved the place and the pan pizza, which was decidedly different from—our bread and butter—traditional New York-style pizza. My paternal grandmother, though, made a uniquely delicious pan pizza, with breadcrumbs sprinkled atop the mozzarella. Yes, the 1970s and 1980s, too, were kind to the Pizza Huts of the world and—I daresay—grandmothers’ home cooking as well. There were chains aplenty back then that were considered must tries, from Beefsteak Charlie’s to Brew Burger to Nedick’s. And while the aforementioned eateries may be in the ash heap of history, Pizza Hut endures.

I patronized Pizza Hut that summer’s eve in 1977 and, if memory serves, one more time, but details of the second visit escape me. The chain—including Pizza Hut Express locations—is still visible in the area. After recently viewing a retrospective Pizza Hut history on You Tube, my curiosity got the best of me. How is it faring all these years later, I wondered? In countless respects, 2021 is the polar opposite of 1977. Pizza Hut, for one, is no longer special. It’s competing with popular chains—with churn-‘em-out pedestrian pizza pie tastes—like Domino’s, Little Caesar’s, and Papa John’s. Once upon a time the charm of Pizza Hut was sit-down dining—the soup-to-nuts restaurant shebang with pizza as the main course. In the 1970s and 1980s, Pizza Hut décor was what one expected—and what one considered an unbeatable ambiance—in that distinctively colorful snapshot in time. Pitchers of soda poured into red pebbled plastic tumblers and pizza served with a smile. It didn’t get any better than that!

Honestly, it came as no surprise to me that Pizza Hut has evolved into a mere shadow of its former itself—if that makes any sense? Nowadays, it emphasizes delivery and pick-up over indoor dining. And from the comments I read on the YouTube video chronicling the chain’s storied history, the quality of the pizza has precipitously declined. So, what else is new? When in Rome do as the Romans do. When waging war against fellow fast-food pizza chains, produce a similarly inferior product. Lamenting the Pizza Hut transformation, one former fan pithily remarked, “2021 sucks!”

Several days ago, I purchased a box of Ellio’s frozen pizza, a brand that I regularly consumed when, in fact, I sampled Pizza Hut for the first time. I liked the pizza back then. It had a defining sauce—that’s Ellio’s—ample cheese, and a doughy crust. Now, it’s three strikes and you’re out—a non-defining sauce, minimal cheese, and a cardboard crust—but it’s still called Ellio’s. For a while there it was known as McCain’s Ellio’s, which marked its transition from memorable to insipid. What more can I say about the 1970s Pizza Hut experience and others just like it? You had to be there to understand.

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